Introduction of ERP/CRM systems into many core business processes represents a natural progression in the growth of any enterprise. As the customer base expands, along with the variety and quantity of services provided, a well-integrated customer relationship management system becomes indispensable. The typical functions of such a system include maintaining a comprehensive database of clients and business processes, as well as facilitating communication through various and ever increasing channels.
Adaptability and openness are always our top priorities. The system offers remarkable flexibility and adaptability, crucial qualities for solutions of this nature, thanks to its fully documented functionality, database structure, open API, and the ability to use JEXL and Java extensions. Moreover, the open-source code and development process ensure that Clients have complete control over the product, giving them the confidence they need.
Our greatest asset is our core team of highly qualified specialists, whose career journey originated in the telecom industry with its stringent demands for reliability and performance. We have experience in creating and supporting ISP billing systems handling multi-Terabyte traffic-rate calculations, handling hundreds of thousands of simultaneous connections, and managing numerous network devices. Many of us have furthered our expertise by working for industry giants like Amazon, SAP, Cisco, Booking, Uber, and various other renowned companies. Our Consultants are exceptionally motivated, and this enthusiasm is fostered by our system of distributed subscriptions, which keeps them engaged and driven to excel.
Our BGERP product represents a convergence of the world's best practices, empowering you to centralize all business process flows into a single hub and elevate the processing of business operations to a new level of quality. You will enjoy a superior level of customer service while reducing costs thanks to an extremely efficient accounting and automation.